Shipping Terms

We currently only ship to Canada and the U.S.

All items sold in the shop are made-to-order and will ship 7 to 10 business days of your order using chosen shipping method.

Lead times for custom orders and special requests will be handled on an order by order basis. Please contact the shop to work out details of your special request.

If you are in the greater Vancouver area and wish to pick up your item to avoid shipping time/costs, we are willing to arrange a meet-up and deliver your item in person!

Please confirm that your address is correct before you place an order. We are not responsible for refunds or re-shipments of orders shipped to an address you entered incorrectly.

All efforts are made on my end for a safe and speedy delivery but please note that we cannot be responsible for lost, stolen, or damaged packages; once they've left our hands they're unfortunately outside of our control.


We love connecting with customers, so if you are on social media please check us out here:

Instagram: @fallentreebc